What you’ll do- Lead, empower, and develop strong team of Fleet Specialists within a time-sensitive and fast paced environment
Be hands-on with supporting a large share of Berlin fleet partners
Stay present and available for your team; this includes covering the floor, answering questions, hosting weekly individual meetings, and providing real-time feedback
- Coach your team and drive performance to serve our Fleet Partners
- Audit your team's performance with weekly audits and mentor towards progressive improvements; find opportunities for additional training & development
- Handle enforcement of policies within the team
- Act as a Subject Matter Expert (SME). Identify trending issues head-on and guide your team to do the same in their daily work
- Interface and strong sense of integration with different areas such as quality, content and training
- Develop and maintain positive relationship with internal and external collaborators (Ops and Commops)
What you’ll Need:- 1+ year people management experience required
- B2B, Key Account Management or sales experience required
- Fluency in German and English
- Leading by example - maintain a positive, can-do demeanor and can encourage others!
- Motivational skills - your team counts on you to encourage them to reach their full potential
- Proven track record to lead effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations
- Comfortable delivering feedback - you'll need to tune into your team’s performance, give reinforcing feedback where vital, and offer critical feedback for growth opportunities as they arise.
- Exceptional written and verbal communication skills
Bonus Points:
- 2+ years as Sales Team Lead (or similar)
- Experienced in fast-paced environments
- Hands-on mentality
- Data and analytics-driven
- SQL & Querybuilder experience
- Proficiency with Google Suites
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .