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Uber Fleet Management - Team Lead 
United States, West Virginia 
222743730

24.06.2024
What you’ll do
  • Lead, empower, and develop strong team of Fleet Specialists within a time-sensitive and fast paced environment
  • Be hands-on with supporting a large share of Berlin fleet partners

  • Stay present and available for your team; this includes covering the floor, answering questions, hosting weekly individual meetings, and providing real-time feedback

  • Coach your team and drive performance to serve our Fleet Partners
  • Audit your team's performance with weekly audits and mentor towards progressive improvements; find opportunities for additional training & development
  • Handle enforcement of policies within the team
  • Act as a Subject Matter Expert (SME). Identify trending issues head-on and guide your team to do the same in their daily work
  • Interface and strong sense of integration with different areas such as quality, content and training
  • Develop and maintain positive relationship with internal and external collaborators (Ops and Commops)
What you’ll Need:
  • 1+ year people management experience required
  • B2B, Key Account Management or sales experience required
  • Fluency in German and English
  • Leading by example - maintain a positive, can-do demeanor and can encourage others!
  • Motivational skills - your team counts on you to encourage them to reach their full potential
  • Proven track record to lead effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations
  • Comfortable delivering feedback - you'll need to tune into your team’s performance, give reinforcing feedback where vital, and offer critical feedback for growth opportunities as they arise.
  • Exceptional written and verbal communication skills

Bonus Points:

  • 2+ years as Sales Team Lead (or similar)
  • Experienced in fast-paced environments
  • Hands-on mentality
  • Data and analytics-driven
  • SQL & Querybuilder experience
  • Proficiency with Google Suites

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .