Key Responsibilities
- Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
- Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
- Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
- Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
- Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
- Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
- Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
- Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
- Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
- Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
Quality System Requirements
For those individuals that supervise others, the following statements are applicable:
- Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Functional Knowledge
- Requires in-depth conceptual, practical and technical and/or functional knowledge of principles and theories in own job function and general understanding of related job functions
- Has experience in applying this knowledge in a variety of situations to accomplish work
Business Expertise
- Applies understanding of key business drivers in the context of the organization's industry and how closely related teams integrate with others to accomplish their objectives and drive efficiencies
Leadership
- Supports team members by setting an example, coaching and providing feedback and guidance
- May lead small projects or project steps with manageable risks and resource requirements
Problem Solving
- Solves a range of problems of varying scope and complexity, generally applying existing solutions, while exercising autonomy to propose alternatives understanding their impact on the business or apply judgment based on experience to develop new solutions
- Works independently guided by company policies, guidelines and procedures, receiving guidance on complex and unprecedented problems
Impact
- Impacts quality and effectiveness of customer, operational, project/program or service activities within own team and other related teams
- Exerts some influence on the overall objectives and long-range goals of the organization
Interactions (and Communications)
- Exchanges complex information with others, potentially guiding and persuading others
- Regularly participates in discussions and presentations in small, cross-functional meetings, logically presenting information to convey key messages
We offer:
- Work in an international environment with development opportunities
- Meal vouchers
- Extra day off for the employee birthday
- Extra day off for the 1st day of school of your children
- Private health insurance
- Life insurance
- 24 months contract