JPMorgan Receptionist 

United States, North Carolina, Cary 

220299963

As a Receptionsist in Commercial Bank, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities:

• Welcoming guests and vendors and directing them to the right rooms/office and receiving couriers and deliveries, ensuring internal recipient collects as soon as possible.
• Managing the schedule for conference and meeting rooms. Coordination with internal partners, i.e., facilities and business stakeholders.
• Troubleshoot technology in meeting rooms, coordinate catering as needed, ensure optimal meeting experience, and act as a central point of contact for workplace tech, troubleshoot and raise work order tickets when required.
• Strict application of the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges, and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.
• Handle regular activities without prompting (e.g., supply management), and advise in advance with issues or delays.
• Coordinate on ad hoc projects as requested.
• Establish and maintain strong working partnerships with direct team and other location-based colleagues.

Required qualifications, capabilities, and skills

• Customer Service Knowledge is essential, and knowledge of the financial services industry is preferable.
• Minimum three years of professional experience and exceptional attendance.
• Advanced ability to organize with strong interpersonal, written, and oral communication skills, displaying a solid proficiency in Microsoft Office.
• Demonstrated ability to manage competing priorities and practical time management skills.
• Ability to lift 20 lbs. and deliver packages to the correct recipient.
• Ability to handle dynamic and stressful situations professionally while working successfully as part of a team and independently.
• Diplomacy, tact, confidentiality, and adaptability are essential