JPMorgan Front Desk Receptionist 

United States, North Carolina, Cary 

220299963

Job responsibilities:

• Welcoming guests and vendors and directing them to the right rooms/office and receiving couriers and deliveries, ensuring internal recipient collects as soon as possible.
• Managing the schedule for conference and meeting rooms. Coordination with internal partners, i.e., facilities and business stakeholders.
• Troubleshoot technology in meeting rooms, coordinate catering as needed, ensure optimal meeting experience, and act as a central point of contact for workplace tech, troubleshoot and raise work order tickets when required.
• Strictly applying the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges, and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.
• Handle regular activities without prompting (e.g., supply management), and advise in advance with issues or delays.
• Coordinate on ad hoc projects as requested.
• Establish and maintain strong working partnerships with direct team and other location-based colleagues.

Required qualifications, capabilities, and skills

• Customer Service Knowledge is essential
• Minimum three years of professional experience and exceptional attendance.
• Advanced ability to organize with strong interpersonal, written, and oral communication skills, displaying a solid proficiency in Microsoft Office.
• Demonstrated ability to manage competing priorities and practical time management skills.
• Ability to lift 20 lbs. and deliver packages to the correct recipient.
• Ability to handle dynamic and stressful situations professionally while working successfully as part of a team and independently.
• Diplomacy, tact, confidentiality, and adaptability are essential