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JPMorgan Front Desk Receptionist 
United States, North Carolina, Cary 
220299963

29.08.2024

Job responsibilities:

  • Welcoming guests and vendors and directing them to the right rooms/office and receiving couriers and deliveries, ensuring internal recipient collects as soon as possible.
  • Managing the schedule for conference and meeting rooms. Coordination with internal partners, i.e., facilities and business stakeholders.
  • Troubleshoot technology in meeting rooms, coordinate catering as needed, ensure optimal meeting experience, and act as a central point of contact for workplace tech, troubleshoot and raise work order tickets when required.
  • Strictly applying the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges, and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.
  • Handle regular activities without prompting (e.g., supply management), and advise in advance with issues or delays.
  • Coordinate on ad hoc projects as requested.
  • Establish and maintain strong working partnerships with direct team and other location-based colleagues.

Required qualifications, capabilities, and skills

  • Customer Service Knowledge is essential
  • Minimum three years of professional experience and exceptional attendance.
  • Advanced ability to organize with strong interpersonal, written, and oral communication skills, displaying a solid proficiency in Microsoft Office.
  • Demonstrated ability to manage competing priorities and practical time management skills.
  • Ability to lift 20 lbs. and deliver packages to the correct recipient.
  • Ability to handle dynamic and stressful situations professionally while working successfully as part of a team and independently.
  • Diplomacy, tact, confidentiality, and adaptability are essential