Germany-Düsseldorf; France-Centre-Val de Loire; Italy-Milan; Spain-Madrid; United Kingdom-Hemel Hempstead
Contract type:Define term contract
Duration:12 months
About the role:
The Senior Specialist will report to the EMEA Change Management Senior Manager.
Specific responsibilities will include stakeholder analysis & management, change impact analysis, change network management, communication & training plan design.
strategic transformation programs.
- Develop, maintain, drive, and execute change management strategies in collaboration with key program stakeholders.
- Create impactful communication and training materials and use innovative vehicles and approach to share them across the organisation.
- Create innovative and impactful ways to involve, mobilise and align program stakeholders (from top management to individual contributors) through workshops and interactive sessions.
- Provide guidelines and tools to managers to run team dialogues about change and help their teams to translate change initiatives into concrete, relevant actions.
- Creates opportunities for stakeholders to guide change through participation in forums, discussions, in-person town halls, small group sessions, etc.
- Provide relevant information to employees that allows them to make their own decisions in line with desired change objectives.
- Monitor external and internal environment for potential threats to successful change implementation.
- Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
- Partner with the Communications team to stay aligned on change management plans & consistent messaging.
- Collaborate with and provide input to the Communications and HR teams with regards to content of announcement, FAQ and talk track.
- Connect local teams by sharing experiences and leverage expertise and lessons learned.
Contribute de develop change management capability across EMEA
- Facilitate change management training session to identified change practitioners.
- Coach, advise, guide a network of change practitioners.
- Co-manage the EMEA change management community of practice with other change experts.
- Share change management best practice and tools with the change management community of practice.
Key Skills / Capabilities
- Excellent Communication – strong attention to detail, creative writing, presentations
- Ability to build and maintain strong relationships.
- Proficient in Microsoft Suite of tools (e.g. PPT and SharePoint)
- Growth Mindset - comfortable with ambiguity
- Fast paced environment
- Fluent in English
Minimum Qualifications
- Minimum of three to five years of related work experience in change management, communications, or related field
- Successful track record delivering high quality creative communications to all levels of organization using multiple vehicles
- Experience working on a global project transformation implementing Change Management and Communications tactics
- Experience working globally and comfort with cultural diversity.
Preferred Qualifications
- Association of Change Management Professionals (ACMP) certification and/or PROSCI Certification
- Five years+ of related work experience with change tools such stakeholder’s analysis, change impact mapping, persona creation, change measures, and the value of their outputs
- Five years+ creating enterprise wide and executive level creative communications using multiple vehicles/approaches