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Honeywell Lead Cust Exp Specialist China 219219597
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Serve as the primarycustomer contact for your assigned portfolio of accounts and ensure allcustomer needs and expectations are met. You will respond to inbound customercalls and email regarding order inquiry as to ship dates, problems, orderchanges, repairs and RMA's. You will assist other customer service associateswith administrative duties. You will communicate with other departments such asTechnical Support, Logistics, Manufacturing, Regional Sales Managers, ProductManagers, etc., to resolve customer issues. You will support orderingprocessing including order entry, expediting orders, change orders, returns,monitoring order status and resolving discrepancies.
KeyResponsibilities
- Processing Returns
- Customer Invoicing
- Deliver Forecast Reports
- Administrative Support
- Order Processing
- High School Diploma, or equivalent.
- 4-5 Years of experience in a similar position
- Experience providing shipment statuses and invoicing.
- Intermediate English skills
- Experience using SAP
- Experience in microsoft office and doing reports.
- Adaptability
- Able to work as a team.
- Good communication skills
- Good administration skills
- An ability to take initiative and work with limited direction
- JOB ID: HRD233353
- Category: Customer Experience
- Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
- Nonexempt
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