Microsoft Cloud Solution Architect Manager Manufacturing 

United States 

218227216

are responsible for

, coach,and nurturethe Modern Workto be the trustedfor our Manufacturingand deliveryskills, and become adept atpartnering with the sale organizationis a flexible workcan work from home fully

, you will coach the team to ensure customers get value from their MS investments such as M365 Enterprise solutions and Unified support investments.This role is

Required/Minimum Qualifications

• Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+years experiencein cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

• OR equivalent experience

• yearspeople management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
• 3+yearsexperienceworking in a customer-facing role (e.g.,internaland/or external).
• 3+years experienceleading technical projects, teams, or functions.

Additional or Preferred Qualifications

• Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+years experiencein cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

• o ORMastersDegree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+years experiencein cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience

• 6+years experienceworking in a customer-facing role (e.g.,internaland/or external).
• 6+years experienceleading technical projects, teams, or functions.

• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

• ·5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.

• Understanding ofM365 and Azure solutions, and how Security, compliance, and identity solutions to provide a holistic and end-to-end solution

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until June 25, 2024.

• People Management:Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework.
• Customer Centricity:Customer Satisfaction: Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, byleveragingModern Work(MW)expertiseto enable defined Customer Success Plan outcomes.
• Customer/Partner Insights: Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.
• Business Impact:ManageMWUsage,supportbusinessand deliveroncustomer value. Coach the team to develop opportunities to drive Customer Success business results by working with business andTDMsto ensure they understand MWvalue proposition and get value from their investment.Drive usage growth ofMWworkloadsthroughCustomer Success excellence; reducing competitive threat.
• Accelerate Resolution of Customer Blockers: Coach the team toidentifyresolutions to issues blocking go-live of customer success projects byleveragingMWtechnicalexpertise. Support them to lead the technical conversations with customers to drive value from their MS investments, by delivering all work according to MS best practices & policies and using repeatable IP. Amplify the Voice of the Customer within Microsoft,representingthe customers’ technical interests, generating insights, removing obstacles, and influencing engineering roadmaps.
• Technical Leadership:Learn It All: Role model the Self Learner mindset through continuous alignment of individual & team’s skilling to team/area demands and Customer Success goals.
• Accelerate customer outcomes: Coach your team to engage in relevant communities to shareexpertise, contribute to IP creation, prioritize Intellectual Property (IP)

• Embody our