JPMorgan Product Manager - Business Access & Tools 

India, Telangana, Hyderabad 

2180219

Job responsibilities

• Work with Technology and Design teams to lead product developments efforts
• Conduct discovery work on features that may include research, gathering competitive info, voice of customer facts, and more.
• Manage product backlog, production support, issue & defect resolution and prioritization
• Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed
• Conduct periodic product performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)
• Monitor the day-to-day and monthly health of the product (scorecards, volumes, problems)
• Publish regular executive reports summarizing the overall backlog health of the product, industry and competitive trends and the voice of the customer
• Monitor any product change request and assist when required in resolving production related problems
• Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
• Work with cross-functional partners to strengthen product controls, compliance, and risk environment
• Work with 3rd party vendors/ partners to enhance product offering

Required qualifications, capabilities, and skills

• 5+ years of relevant experience working in a product management role including agile transformation experience required
• 2+ years of digital background working with account management of, deposit accounts, merchant services, business loans, digital profiles/entitlements, credit card, and debit cards.
• Experience working on agile enabled teams using JIRA tool
• Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
• Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
• Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions
• BS or MS in Business Management, Finance, Information systems and Analytics, Computer Science, Computer Engineering, or comparable field of study