Tesla Customer Experience Specialist Sales Part-time - Stockholm 

Sweden, Stockholm 

217417392

· Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.

· Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.

· Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.

· Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.

· Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.

· Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.

· Excellent interpersonal skills with a natural ability to build rapport and engage with customers.

· Ability to communicate information in an easy-to-understand manner.

· Proven track record of delivering excellent customer experiences.

· Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

· Flexibility to work on weekends and evenings as required.