JPMorgan Sales & Business Enablement Management Senior Associate 

United States, Texas, Plano 

216909817

Job responsibilities

• Facilitate discussions between internal strategic partners (e.g. Commercial Bank Product and Commercial Bank Technology) and Middle Market Banking & Specialized Industries Finance and Business Management teams to identify priority of submissions for process improvement and track process improvements with KPIs
• Manage intake and resolution of employee pain points to drive continuous improvement of employee experiences and enhance efficiencies.
• Analyze employee feedback submissions to determine scope, owner assignment and uncover common trends and themes
• Execute on Partner engagement framework to establish a mutual trusting relationship and effectively execute on pain point resolutions.
• Advise and influence senior leaders and stakeholders on key business decisions to institute change by forecasting demand and ensuring alignment of resources to execute
• Synthesize information and prepare presentation materials to be shared with executive leadership and stakeholders
• Manage additional ad-hoc projects to drive targeting and lead generation efforts across Middle Market Banking & Specialized Industries

Required qualifications, capabilities and skills:

• Bachelor’s degree in Business, Finance, or Economics
• Prior experience in Business Management, Project Management, or Chief of Staff
• Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization and project management skills
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, PitchPro+). Proficiency in CRM systems.

Preferred qualifications, capabilities and skills:

• Familiarity with business intelligence tools and analytics experience preferred (including Salesforce)