Cisco Account Executive Public Sector 

Belgium, Flemish Brabant 

215960830

The Operations Analyst works directly with sales and other cross-functional stakeholders to provideoperations management and advisory services.

Commit management:

• Attend forecast calls and understand key priorities for the week, month, quarter
• Accountable for commit operationalization on a weekly basis, with cross-functional team engagements (sales, channel, engineering, finance, IT, customer service) and update stakeholders on the progress/actions required
• Prepare sneak peek for respective Theatre | Domain in critical period-ends

Business Partnership:

• Field/customer operations advisory, enablement and change management, on tools, policies and processes
• Supply chain consultation and constraint management
• Consultation and operational design for complex hardware deals and deal assurance
• Quality of bookings and backlog management analysis and resolution
• Stakeholder operational business reviews
• Advisor to sales teams on Cisco’s crediting and compensation policies and processes, including system-driven crediting rules, bookings policies and recognition of different offer types, and periodic compensation and incentive program changes
• Escalation management accountability & ownership including at the executive level
• Field problem identification
• Proactively solve seller problems, listen to their feedback and close the loop
• Drive process and system automation and simplification by raising the change request, work with cross-functional teams (e.g., IT, process manager) until change is implemented
• Drive awareness and adoption of solutions and enhancements
• Ensure continued self-learning, especially on new business consumption models, software, and acquisitions

MUST-HAVE QUALIFICATIONS:

• Bachelor’s degree + 7+ years of relevant experience
• Strong understanding of sales and operational processes
• Experience working across multiple teams, ideally in global or transformation projects
• Good at identifying problems and following through until they’re fixed
• Excellent communication skills, including proficiency in English and Thai (nice-to-have)

NICE-TO-HAVE SKILLS:

• Strong Excel and PowerPoint skills
• Cisco system or product experience
• Project management or Six Sigma certification
• Experience in software sales or enterprise deals
• Comfortable working in a fast-changing environment

Why You’ll Love Cisco

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)