Salesforce Director Technical Architect Agentforce 

United States, California, San Francisco 

215076320

Job Category

Job Details

As the Director leading the Solutions Architecture Team, you will guide and inspire a group of Technical Architects who provide deep technical and subject matter expertise across our AI portfolio. You will cultivate a growth mindset, empower team members to excel, and foster a collaborative culture while also functioning as a player-coach, contributing strategic insights and solving complex technical challenges as needed.Key Responsibilities
In this role, you will:

• Team Development & Coaching: Hire, mentor, and evaluate a diverse team of Technical Architects; create an environment of continuous learning and professional growth.

• Strategic Collaboration: Work closely with Solutions leadership, Sales, and cross-functional teams (Product, Marketing, Partners) to align AI resources to the highest-value opportunities.

• Player-Coach Role: Serve as an escalation point for complex sales engagements, providing direct solutioning support around AI/ML, data pipelines, and CRM integrations.

• Resource Coordination : Prioritize and allocate specialist resources to meet field demand; ensure the right expertise is on hand for strategic opportunities.

• Program & Initiative Leadership : Plan and execute strategic initiatives that enhance team effectiveness—such as enablement programs, new demo environments, workshops, or AI/ML best practices.

• Deal Participation: Join key customer meetings and pursuits to drive solution strategy, clarify solution design, and articulate business value.

• Thought Leadership & Enablement: Guide solution strategies for your team and encourage the creation of architectural best practices, demos, training materials, andproof-of-concepts—particularlyaround Agentforce’s AI/ML capabilities, Generative AI, and agent-based frameworks.

• Collaboration &Relationship-Building:Nurture relationships with cross-functional groups, ensuring alignment on product capabilities, sales priorities, and customer needs.

Minimum Requirements:

• Leadership in Solutions Architecture: Proven experience leading or coaching technical teams (architects, solution engineers, or related roles) withinB2B SaaSor enterprise software.

• AI, Data, & CRM Proficiency: Familiarity with AI/ML, data platforms, and CRM (Salesforce or comparable), with the ability to articulate both technical feasibility and business value.

• Cross-Functional Collaboration: Comfortable aligning with cross-functional stakeholders (Sales, Product, Marketing) and engaging with executive-level audiences.

• Project & Program Management: Experience planning and executing initiatives that scale solution teams’ impact—such as enablement and tool development.

• Communication & Strategy: Skilled in presenting complex ideas, defining solution approaches, and driving consensus.

• Strategic & Growth Mindset

Preferred Requirements:

• Prior Solutions Management Experience: Background in managing architects, solutions engineers, or other technical support roles.

• Customer-Facing Demos & Engagement: Experience presenting to enterprise customers, building demos, and supporting sales processes.

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