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Cisco Renewals Manager Telco exp India, Maharashtra, Mumbai 212229153
23.06.2025
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What You LL Do
- Core Responsibilities• Owner of the renewal process• Manage renewal quotes and ensure on-time closures• Collaborate with CS, and Account teams to align strategies• Risk Mitigation and customer retention• Upsell to drive growth in recurring revenue• Demonstrates technology's business value to customersSuccess Measures• IQRR• Attrition• Expansion• ALC to EA Conversion• Deal Pulse• SFDC Hygiene
Who You Are
Strengths needed:
- The Renewal Manager will be encouraged to have over 15 years of Sales experience and quota-carrying in the Technology industry or equivalent industries.
- Understands basic business mathematics, financial strategies, and performance indicators and applies that knowledge to the client's economic and buying environment.
- Must be able to negotiate large and sophisticated deals with C Level executives. If experienced with SP customers, it will an advantage
- Optimally explores interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data and objective criteria to support one's proposal.
- The candidate should have experience in building effective account plans and communicating them to collaborators.
- Excellent written and oral communication skills with external customers, team, management, and with Cisco Sales Team. Ensures the level of communication is appropriately focused for the audience they are communicating.
Required Experience, Skills, and Alignment:
- Proficiency in SalesForce.com and system and database proficiency (Oracle Service Contracts/Discovery experience a plus)
- Analytical skills to interpret data and produce summaries
- Effective customer services skills to resolve partner/customer issues
- Excellent presentation skills
- Highly developed negotiation/influencing skills.
- Excellent decision-making skills and self-reliance with the ability to make decisions.
- Positive demeanour, professional work ethic, and standards.
- Proven understanding and passion for technology. (Service Provider will be an advantage)
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
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