Amazon Technical Account Manager ES - APJC ASEAN Enterprise Support 

Vietnam, Hanoi 

210419376

As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Vietnam, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.Key job responsibilities
Key job responsibilities
You’ll build solutions, provide technical guidance and advocate for the customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityUsing your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningBeing part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise

10+ years of technical engineering experience Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Bachelor's degree or equivalent