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Cisco Technical Program Manager United States, Georgia, Atlanta 208906317
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You will be responsible for:
- Leading highly multi-functional programs for Meraki’s Dashboard, cloud backend, and SRE
- Programs, including APIs, test quality and code coverage, meeting patching SLAs, internal developer enablement, building device management solutions, authentication and authorization, product integration with other Cisco products, private cloud scaling, supporting new regions and compliance regimes, component maturity, and framework upgrades
- Leading requests & technical dependencies from both internal Meraki and broader Cisco teams
- Supporting engineering teams in inter-team requests and alignment on larger initiatives
- Building and drive program plan with well led dependencies and partner alignment
- Implementing and track program work, achievements, action items, technical dependencies, risks, and mitigation plans
- Conducting root cause analysis on failure/bugs to better understand why things went wrong and to propose changes to prevent future occurrences
- Driving opportunities for improvement after key project completion to learn how to improve existing ways of working and processes
- Working with engineers, product managers, and other program managers to help define priorities
- Understanding product use cases and communicate technically with engineering and product teams
- Developing strong working relationships with cross functional teams to best understand and deliver on business goals and priorities
- Preparing program status reports and executive briefings for various partner groups
- Adhering to metrics and governance for Meraki’s process and drive process improvements
- Driving Objectives & Key Results (OKRs) and Quality Reviews for the Cloud team, including management of high severity bugs
- You are ideal for this role if you have:
- Bachelors or higher degree in a related technical field or equivalent experience in software engineering
- 5 years of demonstrated ability as Project Manager in software, hardware, embedded, networking, cloud technologies or products
- 3 years of proven experience as a Project Manager in specifically in software products and cloud backend technologies
- Proven ability to thrive in highly multi-functional environments and effectively collaborate with diverse teams.
- Strong understanding of software development processes and Agile methodologies
- Excellent communication, interpersonal and presentation skills
- Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)
- Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
- Experience working in an agile (Scrum, Kanban, etc…) environment
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