Job responsibilities:
- Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending
- Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail
- Effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication
- Compose clearly defined creative briefs that succinctly synopsize topics
- Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs
- Be able to hop in and out of platforms and applications at a moment’s notice, drafting articles one moment, exploring specific metrics the next
- Represent the SEO content team on calls with applicable stakeholders and partners
Required qualifications, capabilities and skills:
- 5+ years of verifiable work experience writing about financial services (or equivalent) with a selection of professional writing samples for us to evaluate
- Proven project management skills and organizational skills
- Experience having your work reviewed by multiple stakeholders/review partners and compliance departments
- Exhibit a firm grasp of SEO best practices and how they factor into quality content
- Ability to liaise with a wide range of partners—in person, via Zoom and through email and messaging services
- A proven ability to adapt to and learn new tech platforms and new workflow processes
- Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations
Preferred qualifications, capabilities and skills:
- Possess excellent verbal/written communication skills and attention to detail
- Demonstrate proficiency with Adobe Workfront as a project management and reporting tool
- Understand how to leverage Artificial Intelligence, including ChatGPT/Open AI
- Have knowledge of credit card features, auto lending, consumer banking, and home lending
**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition