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US Bank Salesforce Administrator Category Corporate 
Poland 
206379759

25.06.2024

Role Overview

Responsible for the administration of the European Salesforce Sales Cloud; this includes system configuration, (maintenance, systemenhancements/upgrades,etc.), full life-cycle of one or more projects, including requirements gathering, design, development, testing, deployment and User support.


Main Responsibilities:

  • Functioning in a Business Analyst role when required to analyze processes and design solutions in Salesforce;

  • Gathering Requirements from business Stakeholders;

  • Create and maintain appropriate documentation and standards;

  • Creating and Updating User Stories;

  • Automation of business processes, using Approval Process and Flows;

  • Administration of page layouts, security and field definitions;

  • Building Dashboards and Reports;

  • Support end to end lead referral and bank partner referrals process;

  • Data formatting and upload;

  • Support multiple projects and business as usual (BAU);

  • Driving User adoption by improving user experience and delivering efficiencies for the Users;

  • Managing User queries and advising on best case practices;

  • Setting up campaigns and collaboration with marketing department on lead generation.

Training and user documentation delivery:

  • Supporting the Learning and Development team in preparation and distribution of user guides and exercises.

Main Requirements:

  • Salesforce Administrator (ADM201) Certificationis required . Any other Certification would be an advantage but not required;

  • Quick self-learner with passion for cloud technologies and business applications;

  • General knowledge of Database Management and CRM systems;

  • Experience with Apex/Force.com, Visualforce, Java, CSS, HTML5, JavaScript or any other programming languages is a plus ;

  • Advanced Excel skills would be an advantage ;

  • Excellent English language skills is required .

We offer:

  • Full time position, employment agreement;

  • Excellent package: medical, dental and Multisport

  • You can recommend friends in Referral Program and collect awards

  • Highly professional, multicultural environment and high standards of work;

  • Clearly defined career path (experts or managers), wide range of training;

  • Work in a dynamic team with a supportive inclusive culture and strong values;

  • Interaction with Clients and Colleagues across the globe;

  • You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves

  • Offices in a convenient location in Warsaw.

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