US Bank Salesforce Administrator Category Corporate 

Poland 

206379759

Role Overview

Responsible for the administration of the European Salesforce Sales Cloud; this includes system configuration, (maintenance, systemenhancements/upgrades,etc.), full life-cycle of one or more projects, including requirements gathering, design, development, testing, deployment and User support.

Main Responsibilities:

• Functioning in a Business Analyst role when required to analyze processes and design solutions in Salesforce;

• Gathering Requirements from business Stakeholders;

• Create and maintain appropriate documentation and standards;

• Creating and Updating User Stories;

• Automation of business processes, using Approval Process and Flows;

• Administration of page layouts, security and field definitions;

• Building Dashboards and Reports;

• Support end to end lead referral and bank partner referrals process;

• Data formatting and upload;

• Support multiple projects and business as usual (BAU);

• Driving User adoption by improving user experience and delivering efficiencies for the Users;

• Managing User queries and advising on best case practices;

• Setting up campaigns and collaboration with marketing department on lead generation.

Training and user documentation delivery:

• Supporting the Learning and Development team in preparation and distribution of user guides and exercises.

Main Requirements:

• Salesforce Administrator (ADM201) Certificationis required . Any other Certification would be an advantage but not required;

• Quick self-learner with passion for cloud technologies and business applications;

• General knowledge of Database Management and CRM systems;

• Experience with Apex/Force.com, Visualforce, Java, CSS, HTML5, JavaScript or any other programming languages is a plus ;

• Advanced Excel skills would be an advantage ;

• Excellent English language skills is required .

We offer:

• Full time position, employment agreement;

• Excellent package: medical, dental and Multisport

• You can recommend friends in Referral Program and collect awards

• Highly professional, multicultural environment and high standards of work;

• Clearly defined career path (experts or managers), wide range of training;

• Work in a dynamic team with a supportive inclusive culture and strong values;

• Interaction with Clients and Colleagues across the globe;

• You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves

• Offices in a convenient location in Warsaw.

: