Develop, execute, and market a Learning strategy that supports global functions, product and/or country regulatory priorities, leverages enterprise solutions, and drives performance improvement
Conduct root cause and gap analyses to identify opportunities and appropriate solutions
Serve as a trusted partner and consultant to senior stakeholders in the coverage area
Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
Measure the effectiveness and success of training interventions, and communicate impact to stakeholders
Manage the learning budget for coverage area
Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
Follow latest external market trends and anticipate their impact on future capability requirements for function
Support partners in adhering to best practices and navigating Learning governance
Manage a team of Learning Professionals, promoting a positive team culture and supporting career development through ongoing and direct feedback, stretch assignments and exposure opportunities
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications:
10+ years of experience in Learning
Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills
Must possess leadership, organizational design and talent development skills and to ensure appropriate staffing and organizational structures are in place for their focus area
Consistently demonstrates clear and concise written and verbal communication skills
Proven ability to use data to tell a story
Self-motivated and detail oriented
Proven influencing and relationship management skills
Proactive leadership and motivational skills
Education:
Bachelor’s/University degree, Master’s degree preferred or equivalent experience