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Cisco Webex Customer Experience Account Executive 
Japan, Minato 
206106618

17.12.2024

You will be expected to have significant CCaaS and CPaaS domain skills and experience with a proven record of leading strategic, solution sales. Overlay sales and management within a channel-led and direct go-to-market business model is required. Specific knowledge and experience in successfully positioning and selling to business decision makers, together with a strong network at the senior executive level is a must.

Ultimately this role will be measured on revenue growth and market share.
You have core competencies in the following areas:

  • Technology Leadership: Communicate a clear technology vision and strategy with a compelling value proposition specifically as it relates to CPaaS, Contact Centre and Experience Management
  • Extensive sales / consulting leadership experience managing solution and application sales
  • Deep understanding of cloud contact centres, CPaaS, SaaS based technologies and architectures including adjacent technologies such as Workforce Engagement Management and AI.
  • Fluent in both Japanese and English language


In this role, you will work across the following teams to help solve our customers’ most complex business problems.

  • Global Contact Centre Sales Acceleration team and leadership
  • Collaboration Product Sales Specialists and Solution Architects
  • Account Management Teams
  • Channel Partners and third-party Contact Centre Solution Partners
  • Product Management across Cisco’s Global Contact Centre Business Unit

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.