GE HealthCare Service Commercial Operations Leader 

India, Karnataka, Bengaluru 

205850999

This role involves managing pre- and post-contractual activities, including contract administration, terms and conditions, claims, and risk modeling. It also includes estimating processes to support tenders and project reviews. The position requires planning and executing departmental operations, setting regional order processes, and defining KPIs to ensure timely and compliant order fulfillment. The role demands cross-functional collaboration with teams such as Sales, Legal, Finance, and Operations, and supports strategic initiatives like revenue recognition, tool adoption, and performance pacing.
Roles and Responsibilities

• Manage Service Sales revenue recognition and execution pacing for the zone, ensuring compliance and alignment with business goals.

• Maintain SLAs that impact both business performance and customer satisfaction.

• Drive adoption and effective utilization of SFDC and APPTUS tools across the Service Sales organization.

• Apply strategic and analytical insights to influence business outcomes, drive sales linearity, and support execution pacing.

• Own and optimize key sales operations processes to meet zone commitments and ensure revenue compliance.

• Use analytical thinking and technical expertise to implement policies and strategies, while proposing solutions for complex, interdependent processes.

• Act as a resource for less experienced colleagues, lead small-scale projects, and foster team alignment by communicating expectations and resolving sensitive issues.

Required Qualifications

• Knowledge level is comparable to a Bachelor's degree from an accredited university or college.

• Minimum 8+ years of experience.

• Requires experience in Contract Management preferably within Services

Desired Characteristics

• Strong oral and written communication skills.

• Demonstrated ability to analyze and resolve problems.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

Inclusion and Diversity

Ourare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration and support.