Uber Account Manager UberEats 

United States, West Virginia 

203523234

About the Role

Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow.

What You’ll Do

Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings

Upsell merchants on marketing products (ads, promotions, etc)

Build processes and standardize best-practices within merchant success and your territory

Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants

Excel in hands-on vendor management and training of new merchant features or products

Act as an ambassador of Uber Eats' mission, brand, and product

Basic Qualifications

For Client Success Specialist - At least 1 year of experience in sales, operations, account management, or similar functions or 0+ years with a Bachelor’s Degree and exposure to sales, operations, account management or similar functions

For Account Manager - At least 3 years of experience in sales, operations, account management, or similar functions

Proficiency using Excel, Google Sheets, Tableau, Python, or other similar data tools

Preferred Qualifications

Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals)

Experience upselling promotional products and ads

Excellent communication

Strong critical thinking ability

Cold-calling and effective outreach strategies

E-commerce or marketplace experience

Outstanding work ethic and attention to detail

For San Francisco, CA-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .