MSD Associate Manager CRAM GCTO 

Kenya, Nairobi County, Nairobi 

202098517

Job Description

• Work allocation, staff development and performance appraisal.
• Provides input for capacity planning, including reporting of current manpower and forecasting
of CRA capacity and needs, to provide efficient use of resources.
• Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol
implementation across the country, to reduce variability and provide predictability.
• Interacts with sites as needed to resolve site or CRA operational issues to meet• Attend local Investigator Meetings if requested to.
• Interface with partners in Clinical Operation Department on clinical trial execution.
• Escalates site performance issues to CRM and Clinical Research Director CRD.
• People and Resource Management:
o Manage CRA – career development, performance reviews, etc., including
addressing low performance situations, and taking appropriate actions.
o Support and resolve escalation of issues from CRAs.
o Liaise with local HR and finance functions as required.o Provides training, support and mentoring to the CRA to ensure continuous
development.
o Ensures CRA compliance to corporate policies, procedures and quality standards

• Ability to work independently and in a team environment
• Excellent people management, time management, project management and organizational skills
• History of strong performance
• Skills and judgment required to be a good steward/decision maker for the company
• Fluent in Local Language and business proficient in English (verbal and written)
• Excellent working knowledge of all applicable ICH/GCP regulations and Good
Documentation Practices and ability to work within these guidelines
• Expertise in and excellent working knowledge of core trial management systems and tools

• High emotional intelligence
• Strong leadership skills with proven success in people management
• Excellent interpersonal and communication skills, conflict management
• Demonstrated ability to build relationships and to communicate effectively with external
customers (e.g. sites and investigators)
• Influencing skills

• Minimum of 5 years´ experience with in Clinical Research
• Minimum of 3 years’ experience as CRA monitoring clinical trials
• Line management experience preferred or at the minimum team leader experience

• Bachelor’s degree in Science

• Advanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology

Current Contingent Workers apply

Not Applicable

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.