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Microsoft Senior Technical Specialist - Business Applications 
Thailand, Bangkok, Bangkok 
201775028

10.12.2024

In this role you will be the Technology Specialist (pre-sales consultant) for Microsoft Business Applications Customer Engagement solutions and Microsoft Power Platform, primarily for the Thailand & Vietnam markets. You will be a member of the sales v-team that consists of Solution Specialist, Customer Success Unit, Global Black Belts, Partners and Engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned value proposition to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. You will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.

You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.

Required/minimum qualifications

  • Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR
  • 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
  • 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
Responsibilities
  • Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
  • Engage with the account team to land solution envisioning sessions and business value assessments.
  • Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
  • Address solution architecture considerations and competitive objection handling.
  • Assist in formalizing the customer proposal.
  • Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
  • Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.