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What you will be doing
Digital Marketing
Support the team in Digital campaign planning, execution and optimization
Paid search planning and optimization
Cross CRM Task
Monthly review of eDM send quota / vendor’s hours. Share recommendations to optimize.
Headphones, Wireless Speakers and Cross Category CRM
Collaborate with marketing to brief new customer journeys or eDMs which covers
Working with vendor to finalize assets and journey setup
Provision of tracking links
Segmenting the audience in CDP/Marketing Automation tool
Optimizing the content/journeys to drive performance
Collaborating with countries to ensure content are adapted.
Receipt Validation
Bi-weekly monitoring of automated receipt validation % with branches
Weekly calls with receipt validation vendor on outstanding issues to be resolved
Support branches with troubleshooting receipt validation uploads / model or dealer mapping
Administrative Tasks
Raise PO / GR for eDMs and vendor consultancy services every quarter.
What you should have
Diploma or higher in business, marketing or other relevant fields
More than 1 year of experience in Digital marketing and CRM; preferably with experience in using marketing automation tool.
Able to learn and execute quickly.
Strong problem solving skills
Results-driven and an obsession with enhancing customer experience creatively
Strong interpersonal skills
What will help you succeed
Inquisitive and analytical mindset with the ability to question/ evaluate what works and what doesn’t, leveraging on data analytics to present solutions
Strong interpersonal skills and ability to connect and influence the different stakeholders
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