Philips Collections Specialist 

Turkey, Istanbul 

200009222

Collections Specialist
Job Description

you will join Philips’ Credit and Collection team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdues and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables.

Your role:

• With 5 years experience you are required to do the following: Daily collection activities including Direct Debt system.
• Quarterly customer confirmation balance for both Government and Private segments.
• Organizing, supporting and developing accounts receivable process,
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue
• Executing the collection process for defined customers (e.g. strategic customers)
• Organizing, supporting and developing cash & collection processes,
• Follow up on relevant queries and solving escalations in close cooperation with sectors,
• Maintaining strong and stable relationships with customers and different stakeholders.

• Daily retrieval of bank activity (ACH, wire) and SAP receipt activity and post payments to customer accounts
• Daily and monthly reconciliations against monthly bank statements – identifying and resolving reconciliation items on customer accounts.
• Process offsets to clear matched debts and credits on customer accounts
• Manage the Unapplied Cash report and work with Collections to identify solutions to unreconciled cash items
• Providing indirect leadership to cash applications, internal finance leadership and cross-functional business partners related to cash management best practices
• Support and contribute to accounts receivable accounting lean process improvements

Our benefits:

• Hybrid way of working (3 days per week at office in Istanbul)
• Employment contract
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

You're the right fit if:

• 5 years of experience in Collections, AR department
• Work experience in SAP system
• Analytical skills – very good Excel skills
• Strong communication and customer service skills
• Fluent English–both written and spoken and Turkish

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