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The successful account manager will:
• Recruit and onboard EU sellers to participate in Amazon programs
• Work with EU sellers to drive the feature adoption rate to grow their business with profit and drive the customer experience on Amazon
• Work with EU sellers to become an expert in using internal tools to achieve results
• Work with EU sellers to drive the seller performance and service quality to ensure best customer experience.
• Do analysis to understand sales trends and drivers and develop recommendations on how to grow the business through Amazon programs.
• Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
- 2+ years of sales or account management experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Speak, write, and read fluently in English
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience working with clients
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