Microsoft Incident Response Program Manager 

Taiwan, Taoyuan City 

191616428

Required Qualifications:

• Doctorate in Statistics, Mathematics, Computer Science or related field
  • OR 7+ years experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection.
• 4+ years of experience in program/project management (or similar leadership roles) in a technology or software development environment working with multiple agile teams

Other Requirements:

• Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

• Doctorate in Statistics, Mathematics, Computer Science or related field
  • OR 8+ years experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection.
• 5+ years experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection
  • OR Master's Degree in Statistics, Mathematics, Computer Science or related field
• 3+ years of hands-on experience with Azure DevOps (ADO) for project tracking
• 2+ years understanding of software development and engineering fundamentals
• 3+ years in Agile methodologies
• Experience translating complex technical information into clear, non-technical terms for stakeholders, and at facilitating discussions between engineers, managers, and other departments.
• Exceptional communication and collaboration skills: Excellent written and verbal communication skills are a must. Effective communication skills and the ability to convey technical content with clarity and context.
• Experience creating and maintaining dashboards and metrics that provide transparency into backlog health, task assignments, and completion rates.
• Experience using KQL

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 4, 2025.

• Manage and prioritize the internal development backlog and future roadmap
• Drive innovation in DART’s capability roadmap and collaboration across the team
• Maintain dashboards and metrics that provide transparency into backlog health, task assignments, and completion rates.
• Facilitate backlog grooming and sprint planning – Lead regular backlog refinement meetings to review and update work items, ensuring that priorities are correct and requirements are well-defined.
• Triage and address incoming requests – Quickly assess new tickets, change requests, or bug reports, and triage them based on urgency and impact.
• Identify and remove inefficiencies and blockers – Proactively pinpoint dependencies, risks, or obstacles that could hinder project progress. Work with team members to resolve conflicts or resource constraints, and escalate issues when necessary.
• Collaborate across teams and functions – Serve as a central point of contact who connects developers, designers, product managers, and other stakeholders.
• Provide updates and reports to leadership – Monitor project status and prepare regular progress reports for team leads and senior management. Summarize key achievements, upcoming deliverables, and any risks or delays.
• Ensure forward momentum and accountability – Keep projects on track through diligent follow-up and coordination.
• Drive process improvement – Continuously evaluate the team’s workflows and tooling. Implement process improvements to optimize how work is tracked and completed Foster a culture of continuous improvement
• Document findings and recommendations in clear, actionable reports for customers and internal stakeholders.
•Embody our