MSD Manager Content Capability 

Kenya, Nairobi County, Nairobi 

190405583

Job Description

Responsibilities:

• Collaborate with the Content COE and stakeholders to address pain points in end-to-end content management, from planning and creation to review, tagging, and distribution
• Identify, evaluate, and implement new global and local content capabilities
• Lead content lifecycle management efficiency and effectiveness dashboard development with commercial operations & analytics team to track content lifecycle performance, identify bottlenecks, and drive actionable insights
• Continue to enhance and iterate content taxonomy and auto-tagging capability to improve content accuracy, searchability and efficiency
• Develop and deliver training programs to onboard stakeholders onto new content capabilities; gather feedback to improve adoption and usability
• Monitor the performance of implemented content capabilities, establish KPIs, and provide actionable insights for continuous improvement
• Act as the subject matter expert and primary point of contact for global content capabilities-related inquiries
• Take on ad-hoc content-related projects and assignments to support evolving business needs.

Requirements:

• Bachelor’s degree or above in a relevant field.
• Experience with content management tools and platforms (familiarity with Veeva PromoMats or similar tools is preferred).
• Strong English verbal and written communication skills
• Proven ability to collaborate effectively within cross-functional teams and with diverse stakeholders
• Experience in the pharmaceutical or healthcare industry is preferred but not mandatory
• Capability to lead initiatives, influence stakeholders, and drive adoption of new tools and processes
• Familiarity with metadata standards, taxonomy design to enhance content management efficiency
• Data-driven mindset with the ability to make decisions using analytics

Current Contingent Workers apply

Not Applicable

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.