Citi Group Assistant Vice President Global Fraud Project Support 

Malaysia, Kuala Lumpur 

190163655

The Fraud Risk Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Has responsibility for volume, quality, timeliness and delivery of end results of an area.. Full management responsibility of testing and validation for a release and provides dedicated support to project leads. Responsibility for validation of test results, operational transformation , training and production support.

• Support Fraud Management projects, including detailed assessment of technical delivery and testing

• Contribute to the development of fraud management policies, processes and develop training for customer live with learnings from test validation

• Collaborates with Project Leads and Technical leads to manage the project lifecycle and ensure quality technical delivery to business functions.

• Ensure programs are managed through completion on time and within budget.

• Oversight of system performance and ongoing identification of technical defects impacting our fraud eco system

• Identify and implement operational changes to support existing or new technology

• Have an in-depth understanding of Fraud and the ability to leverage that knowledge to deliver technical and operational solutions.

• Collaborate with stakeholders and cross functional teams (requires ability to liaise with internal and external partners and/or vendors) to launch projects as expected, with high degree of quality, within regulatory guidelines and achieving desired results.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of experience in a related role

• Intermediate to senior level experience in a similar position preferred

• Experience in the credit card/financial services industry with knowledge and experience in a fraud environment

• People management experience highly desirable.

• Program management skills with focus on translating program needs into requirements and timelines, and ability to manage self and team members to drive execution and delivery against program objectives.

• Ability to bridge the gap between technology and business

• Demonstrated ability to succeed in a fast-paced, rapidly changing, matrixed business environment.

• Ability to manage high-capacity workload and effectively plan, prioritize, multi-task, assign and complete projects on time in an oversight capacity.

• Exceptional communication skills (verbal and written); able to articulate needs and influence based on the message versus relying on authority

• Excellent attention to detail; understanding of core Fraud principles.

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

View the " " poster. View the .

View the .

View the