Honeywell Senior Technical Support Specialist Rotational shifts 

Romania 

189700786

This is a hybrid role, 3 + 2 days model.

Our Safety and productivity solutions helps create faster, more seamless, agile, and efficient supply chains, better protect human health, improve worker safety, and help meet sustainability goals by leveraging connectivity, advanced data analytics, software, robotics, sensors, advanced materials and integrated human and automated systems.

Helping organizations become more connected to make our world smarter, safer, and more sustainable.

Key requirements:

Remote diagnostics, troubleshooting, analysis and resolution of support issues;

Mobile Device Management (MDM platforms i.e., AirWatch / Mobile Iron) - Utilize console to assist Users with device configuration;

Properly log all information into the problem management system;

Escalate issues to the appropriate contacts in a timely manner and ensure end users are aware of changes to original expectations in accordance with procedural guidelines.

Key skills and qualifications:

Has a Bachelor degree or is in process of obtaining one;

Minimum 1 year experience supporting mobile devices on major platforms including but not limited to iOS, Android and Microsoft OS;

Fluent in English.

Our offer

• 1 meal ticket for each working day worked (RON 30/meal ticket ->RON 600 for 20 working days)
• Annual holiday entitlement: 25 days
• Private Medical Insurance
• Other benefits in a total value of 195 RON/month, according to company internal regulations.

• JOB ID: HRD237181
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt