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General Responsibilities:
Troubleshoot and resolve issues: Diagnose and resolve technical problems related to O365 services and integrations.
Monitor system performance, security, and data integrity, taking proactive measures to address potential problems
Design and implement integrations: Connect O365 with other systems and applications using APIs and web services.
Automate tasks and processes: Use PowerShell or other scripting languages to automate administrative tasks and workflows.
Develop and maintain clear documentation and training materials for users
Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
Work closely with the Architecture team to align the platforms to latest architecture and configuration
Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
Develop, and utilize best practices to enhance the overall user experience of the platform
Collaborate with the Software Engineers to ensure software works seamlessly on the platforms
Work with product owners to understand desired application capabilities and testing scenarios
Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks
Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
Directly and indirectly lead a teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One
Utilize scripting languages like Python, Bash, and others.
Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services .
Attack complex business opportunities by working with LOB stakeholders, leadership and your teams
Collaborate on bigger initiatives to represent their impacts on your platforms and guide decision makers
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 4 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
At least 2 years of experience with AWS and/or Azure
4+ years of experience administering Microsoft O365 or a similar enterprise productivity suite
4+ years of Integration Project Involvement: Experience designing, implementing, and supporting integrations between Microsoft O365 and other systems.
Strong understanding of cloud computing concepts, including SaaS, IaaS, and PaaS
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate technical information to non-technical users
Strong attention to detail and organizational skills
Preferred Qualifications:
Bachelor’s or Master’s Degree in Computer Science, Information Systems or Engineering
6+ years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
6+ years of experience administering Microsoft O365 or a similar enterprise productivity suite
4 + years of experience in scripting (Powershell, Python, Bash)
4+ years of experience working with Infrastructure-as-Code tools such as Terraform, Cloudformation, CDK, or others.
1+ year of experience in the financial or tech industry
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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