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Google Critical Incident Manager Cloud 
Poland, Masovian Voivodeship, Warsaw 
185064775

10.07.2024
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a technical support environment and collaborate with teams across various functions, such as Engineering, Site Reliability Engineer, Support, Product Management, Customer Success, and Sales Leadership.
  • 5 years of experience in program or project management.
  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience with structured incident management methodologies, processes within a technology environment.
  • Ability to work non-standard, on-call rotation work hours, including weekends.

Preferred qualifications:
  • Certification in program management.
  • Experience in stakeholder management.
  • Experience in supporting and managing technical environments, within a multi-tenant cloud environment.
  • Ability to identify, collect, and analyze relevant data to help drive informed decisions.