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Google Critical Incident Manager Cloud Poland, Masovian Voivodeship, Warsaw 185064775
10.07.2024
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Minimum qualifications:
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a technical support environment and collaborate with teams across various functions, such as Engineering, Site Reliability Engineer, Support, Product Management, Customer Success, and Sales Leadership.
- 5 years of experience in program or project management.
- 5 years of experience managing cross-functional or cross-team projects.
- Experience with structured incident management methodologies, processes within a technology environment.
- Ability to work non-standard, on-call rotation work hours, including weekends.
Preferred qualifications:
- Certification in program management.
- Experience in stakeholder management.
- Experience in supporting and managing technical environments, within a multi-tenant cloud environment.
- Ability to identify, collect, and analyze relevant data to help drive informed decisions.
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