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The scope of this role is the maintenance, development and creation of supportive (frontend) Systems, Processes and Reports to enable a Data driven approach.
Furthermore, the internal coordination of TRANS4RM within Partnership Servicing will be crucial.
Key Responsibilities:
• Ensure systems supporting the business are operating effectively.
• Significantly enhance and improve working methods for day-to-day processes and systems.
• Provide input into new processes or operational plans and deliver results with direct impact on the department targets.
• Ensure smooth operation of the day today business by taking on ownership for related actions.
• Ensure that Partnership Servicing Team and Clients understand the fulfillment process and working on proper System and Reporting environment.
• Establish and maintain IT governance structure within PS.
• Accountable main partner for business users and Clients in terms of systems demands and trainings.
• Leverage, recommend and implement processes whenever and provide training where necessary.
• Coordinate and support Partnership servicing business leads before, during and after S/4HANA transformation.
• Drive TRANS4RM project in close cooperation with Partnership Servicing SD, PS project owners and affiliated stakeholders to achieve defined targets.
Key Relationships:
• System and Product Owners
• IT / TECH
• Brand Partnerships
• Global Sports Marketing
• Business Units
• Global Operations/Logistics
• Data & Analytics Teams
Knowledge, Skills and Abilities:
• Advanced knowledge in SAP and MS office
• Knowledge in BI and data management or analytics (systems)
• Understanding of structured problem solving methodologies
• Analytical mindset, innovative thinker and collaborator
• Combined broad theoretical and practical knowledge incl. company policies and practices.
• Good Business Process Management & Logistics insights
• End-to-end/solution-oriented thinking.
• Ability to mediate and bring together and manage Cross-functional teams
• Fluency in written and spoken English. Skills and abilities in German
• Team Player, open to new ideas/systems
Requisite Education and Experience / Minimum Qualifications:
• University Degree or equivalent education (e.g. business economist, Masters)
• 4+ years practical experience
• Comprehensive IT Background
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