Cisco Product Activation Specialist 

United States, California, San Francisco 

182857201

changing the landscape of enterprise networking and making cloud-managed IT a reality.

What You'll Do:

• be the authority on the product, product demos, & product activations

• Work towards meeting quarterly OTT activation goals (number of customers activated, number of licenses/APs activated)

• Own the activation pipeline and drive various high-touch strategies (webinars, demos) & low touch campaigns (digital) to build awareness and interest

• Focus on daily and weekly direct customer activations via various low-touch sources, weekly booking lists, and engagement lists from different product tools.

• Set up and drive calls with customers across different geographies and industries to drive product awareness and encourage them to activate.

• Handle the Non-Responsive Customer List and use existing channels (PSS, Partner, GTM teams) to drive activation

• timelyengagement with customers

• Schedule and run product demos and activation walkthroughs for internal and external partners.

• Stay abreast on deployment process, use cases, product improvements, and product roadmapsin order to

Who You'll Work With:

Who You Are:

• highly skilled at interacting with customers in a remote/virtual environment.

• Strong collaboration skills across a variety of teams

• A keen ability of objection handling, discovery, and meeting customer expectations

• You deliver product demos in a confident and convincing manner

• The ability to excite customers, recommend use cases based on discovery, and propel them through their activation journey

Skills:

• Effective communication and persuasion skills

• Strong eye for business with critical thinking skills

• Excellent analytical, organizational, & troubleshooting skills

• Technical knowledge of wireless networks

Experience and Education:

• 2-4 years of experience in direct customer success/interfacing/engagement role

• SaaS experience is highly preferred

• Strong communication

• Bachelor'sdegree or equivalent experience

• CCNA certification preferred

building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.