Uber Account Manager Uber Health 

United States, West Virginia 

179895712

• Partner with Account Executives to ensure timely and seamless launches, managing a pipeline of new customers and track key implementation metrics
• Complete tactical and technical account set-up along with strategic workflow design
• Train customers on how to effectively leverage Uber Health to meet their goals and objectives for maximum return on investment
• Supports the customer as they begin to book trips, monitoring adoptions and usage post launch and providing data-based recommendations for improvement.
• Grow and retain a book of business through account expansion, upselling and cross-selling, and building strong relationships while exceeding revenue goals
• Responsible for negotiating renewals, amendments and expansions across book of business
• Derive qualitative and quantitative insights, using direct customer stories, feedback and data trends
• Work directly with customers to improve their experience with Uber Health, facilitating regular business reviews with customer decision makers

• Minimum 3 years of B2B experience in a client-facing function
• Healthcare experience preferred
• Handle the big picture, and the tiny details. You’re organized and always on top of your deadlines to ensure nothing gets missed. Have an eye on the big picture and flourish by creating new ways to grow revenue within existing partnerships
• You persevere! You’re able to think on your feet and hustle through fire drills with poise and professionalism
• Collaboration and teamwork is natural and thrive working with teammates to problem solve and provide positive customer experiences
• Entrepreneurial spirit, this team moves fast and always operates in new and ambiguous spaces
• An intuition for people. The majority of the Account Manager's time is spent working with various internal and external teams, building and cultivating new relationships with potential and existing partners and within all parts of an organization
• Very proactive, self-starter with strong project management and execution skills
• You are an effective problem solver: Able to help clients solve their problems, implement and train large scale roll-outs
• Strong prioritization skills: able to manage time effectively, prioritizing high value clients, while working with multiple customers to deliver on goals and improve processes
• You operate with speed, resourcefulness, and a go-getter attitude. This team moves fast and always operates in new spaces
• Tech-savviness

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .