Microsoft Principal Program Manager 

Japan 

179317064

Consider joining the team if you have the following
attributes:

• Passionate about making our customers successful.
• Growth Mindset i.e., you should be willing to take risks, fail fast (if needed) and try again.
• Technically astute and a “doer” i.e., you are not afraid to get ‘hands on’ with technology.
• Proven track record of leading solution deployments at an enterprise scale.

• Minimum of 10 years of demonstrated work experience in a software development or software delivery
• Strong communication skills both oral and written in English as well as Japanese .

• Working knowledge of the key Power Platform technologies and areas:
• Power Platform Governance & Administration.
• Power Platform Center of Excellence.
• Power Apps – Canvas apps.
• Power Apps – Model driven apps.
• Microsoft Dataverse / Dynamics 365 customization & integration.
• Power Platform pro-dev extensibility options.
• Power Platform Application Lifecycle Management.
• Power Automate cloud flows.
• Experience in other Power Platform areas such as RPA, Power Pages, Process Mining and Copilot Studio will be advantageous.
• [Nice to have] Core application development and solution architecture experience (Web apps, Mobile apps, or Distributed apps).

• Candidates need to be equally comfortable having conversation with C-level execs, as they are with makers, developers, architects, partners, and sales teams.
• Strong project management , problem solving and negotiating skills , withproven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations.
• Comfortable with ambiguity and self-learners who can make decisions and keep making progress with minimal guidance .

• Strong leadership acumen, with ability to influence others and ensure results.
• Bachelor’s degree in software engineering, computer science or equivalent work experience.

• Own the relationships with multiple stakeholders within the customer accounts (ranging from senior leadership to architects & partners) to drive adoption & unblock issues.
• Communicate effectively to keep all the stakeholders (internal Microsoft & customer) informed of the progress of the engagement, issues, blockers, successes, and impact to drive adoption & realize value.
• Be the technical expert on the ground with the customer team to increase confidence in the product capabilities & drive adoption .
• Deeply understand the technical challenges , constraints and blockers faced by customers and provide recommendations for solving these challenges by suggesting multiple solutions and workarounds along with pros and cons for each approach, to enable the customer / partner team to successfully deploy solutions in production .
• Influence various product team owners to prioritize product features that are blocking customer scenarios by sharing feedback, explaining customer context & importance, effective communication and by leveraging senior leadership escalation, as necessary.
• Be the bridge between engineering & customer teams and own action items from customer engagements and drive them to completion by sharing regular updates to all the stakeholders, identifying the right owners for each action item, and regularly following up with the owners to completion.
• Be on the lookout for success stories & opportunities within customer organizations to uncover the human truth behind adoption & celebrate success .