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EY ServiceNow Developer - EY Global Delivery Services 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
179025927

26.08.2025

Position: Senior ServiceNow Developer


RelevantExperience: 2 to 3 years

: ServiceNow Developer

Key Functions
  • Modules with ITSM, Custom application, integration, Service Portal, CSM are the recommended.
  • Work as part of an agile team developing, designing, and implementing new application modules, workflows, and catalog requests
  • Build custom applications in ServiceNow by defining data tables, user interface and adding business logic
  • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, Contract management, Resource management, ITFM CMDB, Asset Management, Change Management, Custom Development, etc.
  • Integration with 3rd party application, working experience in scripted REST API, SOAP etc.
  • Must have worked on ServiceNow version upgrade.
  • Experience in developing the Application functionalities using HTML, CSS and Angular JS.
  • Experience in designing and development of UI using ServiceNow.
  • Experience in ServiceNow Widgets, Client-side scripting, Server-side scripting and ITSM modules
  • Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
  • Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications.
  • Address problems of system integration, compatibility, and multiple platforms
  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
  • Participate in ongoing production support and end user support
  • Ability to estimate work effort requirements efficiently and appropriately
  • Assist in the evaluation and recommendation of application software packages, application integration and testing tools
  • Very Strong communication skills, both written and verbal
Suggested Technical Certification
  • ServiceNow admin certification
  • Micro Certifications in ServiceNow concepts are advantageous
  • Implementation specialist or Application Developer Certifications are advantageous
  • Hands-on day-to-day management of multiple ServiceNow instances, including managing major releases and patches, managing the SDLC release processes and implementing code into the platform to solve ever-changing needs.
  • Minimum 2-3 years of coding, testing and implementing ServiceNow as a technical resource.
  • Proficient using SOAP UI or other tools to test SOAP/REST Web Service APIs
  • Strong working knowledge of enterprise integration architecture and enterprise application
  • Experience developing workflows, Business Rules, ACLS, Client Scripts, Script Includes, UI Policies, Date Policies, UI Actions, and table extension in ServiceNow.