Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
Finalizes the project plan with stakeholders and track closely for successful project delivery.
Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
Prioritizes requirements and create conceptual prototypes and mock-ups.
Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
Applies best practices for effective communication and problem-solving.
Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
Work with regional and global team and implement the best standards across teams.
Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
Stay current with industry trends and advancements in automation technologies. Provide technical guidance and support to the project team. Evaluate and select appropriate automation tools and platforms like Robotic Process Automation, Data Transformation, Reporting and Dashboarding, Workflow Automation, Data Analytics and Advanced Analytics.
Qualifications:
5-8 years of experience managing or participating in projects and teams within the technology space
Scrum Master, PMP, SaFE Certifications is a plus
Basic acumen in Digital Tools like Robotic Process Automation, Data Transformation, Reporting and Dashboarding, Workflow Automation, Data Analytics and Advanced Analytics.
Proficiency managing Project Management Software: i.e. Jira, MS Project
Excellent communication and collaboration skills, with the ability to explain complex technical concepts to non-technical stakeholders
Strong problem-solving and critical-thinking abilities, with a demonstrated ability to tackle open-ended problems and drive projects to completion
Ability to work effectively in a dynamic, research-oriented group that has several concurrent projects
Knowledge of software engineering best practices, SDLC, Agile.
Education:
Bachelor’s or advanced degree in Industrial Engineering, Computer Science, Project Management, or related field