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JPMorgan Vice President - Merchant Implementation Success Manager Digital Payments 
United States, New York, New York 
177149429

03.08.2024

Chase is seeking a

Responsibilities

  • Maintains deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting.
  • Manages operating model – responsible for documentation, implementation, and ongoing strategy and planning for agile ceremonies (core and sprint), stakeholder forums, semi-annual off-site, all hands celebrations, product/quad stand up.
  • Manages key executive and stakeholder updates – responsible for leading material planning and creation in partnership with Product team and extended Quad, e.g., stakeholder forums, business unit reviews (BURs), and other executive updates.
  • Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology, design, and data and analytics
  • Proactively identifies opportunities to help amplify our work across the organization and drive partnership with LOBs and Product teams.
  • Collaborates with POs, Agility Leads, Engineering Leads, and Design in ceremonies to confirm impacts and scope across teams, and sprint sequencing.
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives.

Qualifications

  • 7+ years of experience in digital, program management, product management, and Agile practices and principles.
  • Thorough understanding of digital and mobile payments including online payments including wallets, BNPL, merchant acquiring & processing highly desired.
  • Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
  • Ability to influence stakeholders with diverse points of view and build coalition.
  • Structured thinker, effective communicator with excellent written communication skills.
  • Strong knowledge of APIs, open Banking and engineering practices.
  • BS or MS in Computer Science or comparable field of study.