JPMorgan Payments Product Manager - Vice President 

Brazil, São Paulo, São Paulo 

176607371

Job Responsibilities:

1. Product Vision and Strategy :
   • Define and articulate the product vision and strategy, with a focus on transactional products.
   • Develop and maintain a product roadmap that aligns with company objectives and risk management strategies.
2. Stakeholder Collaboration :
   • Work closely with internal and external stakeholders, including banks, financial institutions, and technology partners.
   • Engage with diverse stakeholders to ensure alignment and successful product delivery.
   • Partner with technology teams to ensure scalable architecture, robust integration and adherence to global tech standards.
3. Customer and Market Engagement :
   • Actively gather and prioritize customer requirements and market needs.
   • Conduct market research and competitive analysis to guide product decisions.
4. Product Development and Launch :
   • Collaborate with cross-functional teams to design, develop, and launch new products and features.
   • Ensure high-quality documentation and support for client integration journeys.
5. Performance Monitoring and Optimization :
   • Monitor product performance and user feedback to identify areas for improvement.
   • Implement changes to optimize product performance and user experience.
   • Monitor product performance based on user feedback and data analytics.
6. Regulatory Compliance :
   • Ensure that payment products comply with local regulations and industry standards.
   • Stay updated on regulatory changes and adapt products accordingly.
7. Support and Training :
   • Provide support and training to sales teams and customer service representatives.
   • Address customer inquiries and issues related to payment products.
8. Innovation and Continuous Improvement :
   • Foster a culture of innovation and continuous improvement within the product team.
   • Encourage the exploration of new technologies and methodologies to enhance payment solutions.

Required qualifications, capabilities and skills:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• 6-8 years of Proven experience as a Product Manager, particularly with transactional products (cash management).
• Strong technical background in payment systems, APIs and infrastructure or understanding of API-based integrations and payment file processing.
• Solid experience with B2B or corporate banking products.
• Familiarity w/ escrow account structures, Siscomex operations, and regulatory frameworks.
• Knowledge of SWIFT protocols, ISO 20022 messaging standards and CNAB file layouts.
• Strong understanding of product lifecycle management and risk assessment.
• Excellent communication and leadership skills, with the ability to engage diverse stakeholders.
• Proficiency in English and Portuguese.
• Ability to work collaboratively in a fast-paced environment.
• Analytical mindset with strong problem-solving skills.
• Experience in a client-facing role.