IBM Customer Success Manager 

New Zealand, Auckland, Auckland 

176543204

Your primary responsibilities will include:
Understand clients’ primary challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of Hybrid Cloud, Data and AI Growth offerings.Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM’s solutions.

Proven Technical Expertise in Complex Technology Sales:Demonstrated track record as a technical expert (e.g., Engineer or equivalent) in successfully closed Technology sales cycles.

Hands-On Experience in Technology Domains:A previous background with hands-on practical experience in Data and AI implementations, enabling rapid establishment of credible trust with client stakeholders.

Proficiency in Agile Practices:Solid experience in utilizing agile best practices to achieve successful outcomes in an agile and swift manner.

Effective Communication and Relationship Building:Demonstrable success in communicating and personal relationship development at all levels, from engineers to CIOs.

A natural inclination toward self-motivation and initiative, in addition to the ability to navigate data and people to find answers and present solutions.

Demonstrated experience in software and Cloud sales, encompassing software, SaaS, IaaS, PaaS, and Cloud solutions.