JPMorgan Program Management Leader Digital Payments 

United States, New York, New York 

175099005

Job responsibilities:

• Lead the Program Management Office for a new Commerce Payments Product
• Lead and develop a team of program managers and product delivery managers; foster an environment of great team culture and deep partnership with the product team
• Define and implement the operating model for the product team and program management office
• Communicate product portfolio’s progress and escalate risks to all stakeholders through executive level meetings and reporting
• Drive dependency management from partner teams and lead on-going forums to ensure completion of product delivery and product adoption across the company
• Partner closely with Product, Technology, Design, Analytics and other partner teams across the organization to facilitate product development efforts
• Manage agility health metrics for the team and ensure accurate data capture into systems of record (e.g. JIRA Align, Product Agility Tool). Partner with Agility Office to scale best practices within the portfolio.
• Maintain deep knowledge of product vision, strategy, roadmap, technical implementation, operations, and status. Identify opportunities to amplify our work across the organization and drive partnerships
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 15+ years of experience in financial services, program management and/or product development
• Expert in managing complex programs, driving change within large, highly matrixed organizations and managing stakeholders
• Expert on change and operational readiness
• Passion for understanding customer needs and demonstrated ability to lead teams
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Proven track record of managing risk and controls
• Bachelors or Masters in Business Management or comparable field of study