Bank Of America Acquiring Payments Compliance Program Leader 

United States, North Carolina, Charlotte 

897418994

The responsibilities for the position include:

• Develop, update and execute processes and procedures designed to ensure compliance with Bank of America enterprise compliance and operating requirements.

• Effectively manage remediation of Acquiring Payment Network compliance violations and execute Payment Network compliance monitoring programs such as excessive fraud and disputes / chargebacks.

• Provide subject matter expertise and compliance guidance related to the interpretation of Acquiring Payment and Debit Network rules to internal and external stakeholders

• Build strong relationships with the Payment and Debit Networks and serve as an escalation point with the Payment Networks for compliance related matters. • Evangelize the importance of Acquiring Payment Network compliance across the Merchant Services organization

• Develop strong partnerships with cross-functional stakeholders and merchant clients to drive a proactive approach to compliance and violation remediation.

• Execute control monitoring and governance reporting of compliance performance metrics

• Perform analysis of proposed rule changes and work with cross-functional stakeholders to communicate and operationalize required changes.

• Complete monthly governance reporting of compliance performance metrics

• Assist in the creation, submission, monitoring and remediation of Payment Network Waivers.

• Educate the merchant business on Payment Network Waiver submission and monitoring; Registration submission; Dynamic Currency Conversion and NFC contactless Compliance

Responsibilities:

• 5+ years acquiring Payments compliance management experience with Payment (Visa, Mastercard, American Express, Discover) and Debit Network Rules 5+ years experience successfully leading and developing high-performing teams

• Detailed understanding of the Acquiring Payment and Debit Network rules

• Strong interpersonal skills with the ability to clearly communicate with Payment and Debit Networks as well as internal stakeholders

• Demonstrated strong research and data analysis competency • Strong written and verbal communication skills

• Attention to detail combined with excellent organizational and time management skills

• Ability to multi-task and adapt to shifting business priorities Demonstrated ability to consistently meet assigned due dates

Skills:

• Demonstrated critical thinking and problem solving abilities

• 5+ years experience designing and implementing compliance programs

• Strong coaching and mentoring skills

• Demonstrated ability to influence outcomes and develop / deliver executive level presentations.

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1st shift (United States of America)