Amazon Data Center Technician Intern 

Italy, Lombardy, Milan 

174806605

As an intern, you will participate in our 12-week internship program in our London Data Centers.Duties & Responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.Duties include:
· Hardware troubleshoot in servers which are not live with an AWS technician's supervision
· Understand the importance to meet SLA’s against assigned trouble tickets
· Follow the AWS technician's during network troubleshooting
· Replace Media (SSD/HDD) according with AWS Data Tech guidance
· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
· Interact with third party vendors & contractors who are working on siteAmazon internships are full-time (40 hours/week) for 12 consecutive weeks. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full-time position as a Data Centre Tech could involve day, evening, or weekend shifts and on-call rotations.Mentorship & Career GrowthWork/Life Harmony

• In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair
• Excellent communication skills, both written and verbal
• Ability to work well with others in a team environment, displaying excellent time management skills

• Basic knowledge of Linux is an advantage
• Basic knowledge of networking is an advantage