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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Responsibilities
Operational Excellence- Troubleshoot routing and interconnectivity problems – including troubleshooting of network device hardware failures
- Identify and troubleshoot recurring platform problems- Escalate to external vendors (Cisco, Juniper, etc) to diagnose problems and facilitate part replacement- Provide support in large scale events
Change Management- Determine requirements, then write, review and execute changes safely
Automation
- Look for automation opportunities in troubleshooting and administration tasksContinued Improvement
- Create and review documentation for processes and troubleshooting best practices
- Identify simple, sustainable and repeatable solutions and processes
- Perform interviews for entry level positions
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
WhyAWS?Inclusive Team Culture
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF
- Experience with network operating systems such as Cisco IOS and Junos
- Experience in working in a Linux/Unix environment
- Experience in automation via Bash/shell scripting and Perl/Python programming.
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