Minimum 10+ years in people leadership or engagement, within a Sales or Retail environment.
Passionate about Customer Service and have proven success in building people engagement strategies
You are a seasoned leader who deeply recognises the power of people programs in delivering business outcomes.
You know how to motivate people within a Retail environment, particularly those in complex sales environments.
Ability to plan, engage and develop inclusive teams through performance management, coaching, guidance, and support.
Outstanding collaboration and influencing skills.
Ability to communicate effectively, engage actively, and build strong relationships internally and externally by instilling trust and integrity.
Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple’s values.
Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimise processes and create solutions.
Ability to set the pace for teams by energising a sense of collaboration, urgency, quality and priority with an approach to building community.
Strong written and verbal communication across all areas of the Apple Business, including within our Field Organisation and across the corporate organisation