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Key job responsibilities
• Connect with internal customers (Operations, RME, ACES, PE, OpsEng, WWDE, etc.), to capture their feedback and translate them into QMS specifications
• Gather, define, update and maintain the MSP QMS specifications and support their implementation.
• Analyze and perform audits on internal MSP product quality process specifications, ensuring they meet customer requirements.
• Cooperate with MSP Safety and Compliance Team to ensure consistency of QMS specifications with the MSP Safety Management System.
• Act as point of contact and subject matter expert for the organization on QMS and operational quality.
• Support in managing QMS scope, budget, schedule, issues, risk, communication and other elements as needed.
• Define MSP products quality metrics and support their implementation.
• Support the adherence of product testing and validation to the QMS processes and procedures
• Maintain compliance of the QMS specifications with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Bachelor’s degree (BS)
• Proven experience in QMS specifications definition for advanced robotics, automotive or mechatronic products, AI systems and quality management tools (e.g., Siemens TeamCenter Quality, Polarion etc.) and data-management software.
• Theoretical and hands-on experience on quality auditing, evaluation and quality management system design in accordance with international standards and best practices (e.g., ISO 9001).
• Ability to travel up to 75% to business locations and project sites.
• Master Degree (MSc) in Engineering, Mechatronics or Robotics
• Strong analytical, testing and problem-solving skills
• Experience with complex automated material handling equipment, packaging technologies, and systems including AI, robotics and high speed manufacturing
• Strong communication skills to coordinate with team members, operations, and management
• Project management skills to plan, execute and complete tasks successfully
• ISO 9001 Lead Auditor and/or Six Sigma Green/Black Belt certification
• Proven experience in fulfillment systems with storage equipment, material handling systems, automated sortation system, and related automation equipment.
• Knowledge of NRTL and/or CE compliance standards and regulations, auditing and assessment processes, including the definition and execution of quality and safety related checklists for product, factory and operational process inspection (e.g., CIG 023).
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