PNC Software Engineering Group Manager - Marketing Decision Management 

United States, Ohio 

172890350

As a Software Engineering Group Manager, you will be responsible for managing the marketing execution strategies within our Marketing and Credit Decision Management group. In this role you will work closely with business leaders to align on marketing strategies and architectures, and follow through to completion, including defining strategies, working on budgets and funding, researching and observing what other strategies are in the domain, etc. Specific job responsibilities will include:
• Managing projects: Develop delivery plans and estimate, securing technical talent to design and deliver solutions, manage development efforts and timelines throughout the development lifecycle.
• Deliver with Excellence: Set development standards, protocols, and processes to ensure that applications are fully documented, solutions are designed to a defined level of excellence, and all technical activities impacting other stakeholders and downstream users are clearly communicated and accepted.
• Internal & External Communications: This role will be communicating with various levels - direct reports, project teams, program stakeholders, bank leadership, etc. that requires clear and concise communication for various audiences ensuring all have a consistent understanding of any given change, impact, features, risks, and timelines.
• Architecture: Provide detailed technical solutions for MarTech software architecture and design including data modeling, flows, and security, API development and integrations
• Managing People: Provide the technical team with the tools and knowledge required to be successful in their roles; including but not limited to clear job descriptions with definitions for success, career pathing and promotion requirements, ongoing 1:1s with clear feedback and expectations on behaviors for success, ongoing education opportunities, as well as access to and knowledge of tools required for their respective roles.
• Risk Mitigation: Proactively identifying and planning for the mitigation of risk in project deliverables and timelines, solution design, People management, budgeting, and annual planning.
• Strategy: Work with senior leadership to develop and execute on both technical and business driven strategies and roadmaps to continually evolve the technical landscape, reduce technical debt, and deliver value add products and features quickly and to a high-quality standard
• Experience with multiple programming languages, Marketing Technologies, and data warehouse systems
• Expert level understanding of SDLC, Agile practices, and DevOps
• Experience with enterprise resource planning and development
• Experience working with and/or managing FinTech and MarTech teams.
• Proven track record of working with and coordinating the efforts of multiple stakeholders, clients, vendors, and teams.
• Experience with Data Modeling and Analytics
Job Description

• Manages multiple development projects, development groups and/or application support functions for a major business segment.
• Oversees the development and implementation of multiple, complex, organization-wide systems .
• Allocates and ensures resource arrangements during the application development life cycle .
• Maintains relationships with clients to ensure the implementation quality of application systems .
• Provides solutions or recommendations on complicated technology issues for application development and implementation .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Application Delivery Process, Application Development Tools, IT EnvironmentRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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